"We own two properties in Trearddur Bay, Anglesey, which we rent out to holiday makers. Both properties have a high volume of bookings throughout the year. Due to our location and the fact that we rarely visit our properties, we require property managers to completely oversee all maintenance and guest care throughout the year.
Unfortunately, we had a very bad experience with our previous property managers, who completely neglected both properties and left us 'high and dry' during the peak season of 2014.
Jann and Justin Bell of New Horizon Holiday Homes literally came to our rescue and within a week, they and their team had managed to turn both properties around (including purchasing of new linen and kitchen equipment), ready for our next guests.
Jann and Justin have since been responsible for all aspects of the property management and have executed this role with absolute professionalism. They are reliable, trustworthy, great with guests and fully committed to keeping our properties to a high standard. On top of that, both Jann and Justin are lovely people to work with, due to their enthusiasm and happy nature - nothing is too much for them!
Jan & Flemming C"hristensen (Owners)`
Re Jann and Justin Bell, New Horizon Property Management.
"Jann and Justin have been taking care of my property since I began renting it for holiday lets at the beginning of the year, and I really can’t praise them enough. They have exceeded my expectations in so many ways.
For example: -
⦁I am new to holiday letting and the advise they have given me has been invaluable
⦁The service they give to our guests is fantastic, always at the end of the phone day and night
⦁The cleaning standard is amazing and consistently gets 5* from guests
⦁They have carried out my requests willingly and exactly as I have asked, some of which have been truly beyond the call of duty!
I was worried about owning a house that is 150 miles away from where I live, but Jann and Justin have made it really easy and worry free.They were recommended to me by another of their clients and I would have absolutely no hesitation what so ever in recommending them to anyone else"
"Mr Justin Bell and his property management company, New Horizon Holiday Homes, look after all of the housekeeping side of our properties on Anglesey. We have always found Justin and his team to be extremely professional, reliable and responsible in the undertaking of this task. We know that when the guests arrive the property will be sparkling and the beds spotless and guests have been extremely complimentary about the standards of cleanliness they find on arrival. As we are not always available when our guests arrive, thgis gives us a great deal of piece of mind knowing that they will find the property to be in first class condition for their stay.
We, therefore, have no hesitation in recommending Justin and his team."
Mrs B A Jardine
Belan Wen Holiday Lets